All the funds for the items you purchased on the PledgeMusic pages were held by PledgeMusic. To protect you as a consumer, we/TRP had NO access to these funds. PledgeMusic's "fool proof" set up was to hold all finances for each artist in separate accounts to be deposited, in full, to each artist on release of their album. This was done to hold the artist accountable in making the album they promised to create. With no funds being released this now means us artists can not cover our production or musician costs and all that financially goes into an album release.

PledgeMusic did not honour this protected setup and were spending artist's funds. On exactly what, we don't know. We did however receive a personal call from the companies co-founder Benji Rogers in NY explaining that "All funds have gone and there are no funds what so ever to dip from to pay out artists or refund fans". This is a HUGE blow to us all, our album release and everyday lives, as we were of course counting on the remaining PledgeMusic money to pay off our album production debts, postage, merch pressing costs and much much more. Unfortunately it looks like that day is not coming for us and thousands of other bands who are in the same or even worse financial situation.

You can try contacting PledgeMusic here (https://help.pledgemusic.com/hc/en-us/requests/new) however we have been informed that they have not been replying to emails of late and all the staff have been "sacked". We understand this is far from ideal however unless PledgeMusic issue the refund on their end, there is little we can do.